Client Reviews

After using Jennifer Jones in the past (last home sale took 23 days) I found myself in a situation where I had to sell a house in South Raleigh. Frequenting this area often I have been familiar with seeing other real estate company signs throughout the neighborhood, and to be honest, I haven't seen too many of Jennifer’s. After always hearing the "Local agents are the best to use because they know this, or they know that", I'll admit I was somewhat hesitant in making the call to her and just using the "local realtor". Knowing how professional Jennifer Jones was with my last home sale, I decided to call her. Great decision. Any hesitation I had quickly disappeared.  Jennifer immediately put me as ease, laid out the plan knowing what to do and when to do it. Before I knew it, the house was sold. There was one disappointing factor. Jennifer couldn't beat her 23 day sale like my last house. This house sold in 26 days. Before I knew it, I was sitting at the closing, done deal. Jennifer proved to me that it's not the wand, it's the magician. Real Estate selling is what she does and in my opinion there is no one better at doing it. You can't replace someone who has tremendous knowledge and experience with someone who may or may not have "local knowledge". That wives' tale is no longer plausible to me. If I moved to Utah (Not) I would use Jennifer Jones and her staff.

Brandi and I really appreciate Jennifer Jones' hard work for us. She is an excellent agent. She put up with us while things were really stressful, and I think she did a great job handling the transaction by protecting us as sellers and making sure the other agent did not walk all over us on the closing of Saltwood Place.

When a colleague at work heard me complaining about my Realtor from one of the ‘big brand name’ real estate agencies, he referred me to Jennifer Jones. My experience in the past with brokerage firms is that they aren’t much more than door openers, and cared little about the important decision you are trying to make when buying a home.

My experience with Jen Jones was the opposite of that. After looking at several townhomes, I asked Jen to submit an offer on a place. I asked her to offer a certain amount and she came back a few hours later with evidence that I was offering too much. She had ‘price per square foot’, ‘comparable sales’, and several other items that suggested I was offering way too much. This was when I figured out this woman was looking out for me and I could trust her.

Here’s what I know:

1. Jen Jones can be trusted and is the best Realtor and agent I’ve ever had, and this is my 5th home purchase/sale.
2. Every time Jen Jones made a suggestion to me, I saved money and time.

Example:

a) When Jen came from N Raleigh to Morrisville (30-45 minutes) to let me and a mini blind sales person in the home after the offer was accepted but we hadn’t closed, Jen came in the home and listened to the conversation. Any other agent would have opened the door and got on the phone and waited until it was time to leave. Jen listened and at the right time said something that ended up saving me hundreds of dollars.

b) Jen did every little thing. Except for the bank loan, she personally arranged every action from surveys to inspections. She even recommended a bank, a homeowner’s policy company, and someone to build a fence.

Jeff and I would like to thank Jen Jones for the amazing job she did selling our home and helping us find the house of our dreams. In this market, I cannot believe she was able to sell our home in 43 days! With Jeff traveling every week, I was nervous handling this process. But she explained every detail and every document so I could feel comfortable with my decision. I knew I could call her or meet with her anytime I needed. Thanks to Jen, we are in the home that we will live in for the rest of our lives. She still makes herself available to us, checking in to make sure we are happy. I think she goes above and beyond most real estate agents, and we are truly grateful.

We have completed multiple real estate transactions, both for personal and for business, with Jennifer Jones. She is always professional and is extremely knowledgeable of the real estate market. During a recent negotiation the seller decided that he was not going to sell his property. Because of Jen’s persistence and exceptional negotiation skills the seller changed his mind and we closed just 20 days later! Jennifer continues to be our advocate and we consider her an integral part of our “team “as we work on growing our income real estate properties portfolio. We can’t imagine doing it without her!

In our endeavor to find the right agent to present our home we interviewed many agencies. Each one talked at us, not to us, with the exception of Jennifer Jones. From our first meeting we recall immediately feeling a connection with her. From her sincere appreciation of how she felt about our home, to how she was going to help us accomplish all our goals. Jennifer immediately took control and let us know what we needed to do to present our home in manner that would enable it stand out above the rest. I would encourage anyone to take her advice, as she will not steer you wrong. At times we would question her methods, but soon learned that they were derived from her years of experience and true dedication to her craft. We quickly reaped those rewards in the way of seemingly instantaneous showings, as well as repeat viewings. Fully expecting this process to last a long time, due to the current slower market situation, we were completely surprised at how soon we received our first offer. Through Jennifer's guidance and sheer dedication, that offer culminated into the final sale after only 23 days on the market. While all this was going on Jennifer continued to assist us in finding our next home. We knew what we wanted, and so did she. No time was wasted in showing us homes she knew we wouldn't be interested in. Before we knew it we found our new home. From the first moment Jennifer walked in our door, to each and every time she presented our home to her clients, she provided exemplary service. Jennifer's level of service never dissipated like we have seen in some of our other real estate dealings. I continue to refer Jennifer to family and friends. This market has a true gem in Jennifer Jones.

We originally listed our home just to test the market. As soon as I met Jennifer Jones I got a great vibe and somehow I knew that our house would sell. Her straight shooter, no nonsense approach made it very easy for us to make decisions. She was an amazing partner during this process. She was there to listen, to allow me to vent and also to challenge my opinions and thoughts. She was able to understand what we were looking for and more importantly helped us avoid mistakes by challenging us to "Love the house" before making an offer. The end result of all this was a record breaking sale of our townhouse in 27 days and us being able to move into our dream home 30 days later. We are extremely pleased with these transactions and would definitely recommend Jennifer Jones to anyone looking to buy / sell a home.

We stumbled upon Jennifer Jones when we pulled up at one of her listings in Bedford, which happened to be vacant. I called the number on the sign to see if we could get in, and she said, "I'll be right over". This was just the beginning of her quick responses and efforts. After viewing the home, we decided to list our current home with her and also allow her to help find us a new one. With several low ball offers, Jen worked to get us top dollar for our home in a tough market. She was always ready with research and knowledge to help us out. Unlike other realtors we had worked with in the past, Jennifer ALWAYS had her phone on. In the end, she wound up getting our home under contract while she was on vacation, never missing a call and even touching base with us and the other Realtor before boarding her long flight home. Thank you Jennifer for all of your hard work in the sale of our old home and the purchase of our new one!

Jennifer is very knowledgeable and makes the entire process very easy. She takes care of many things that other agents do not get involved in. I highly recommend her.

Can I just say-I bought, flipped, listed, contracted and closed again all in 68 days! Jen Jones is FANTASTIC! Thank you so much! I couldn't be happier.

I would like to tell anyone who ever thinks of using Jennifer Jones what a wonderful experience it was for my husband and myself. My husband and I have moved 14 times in our 38 years of marriage so I have worked with many realty companies on both sides; selling and buying. My daughter and her family live in the Raleigh area and we were thinking of moving closer to them. Jennifer Jones was given the daunting job of working with us. Jennifer was not only extremely professional in her job with finding homes within our budget, in the area we were looking to move to and always on time when meeting with us, but she was also fun to work with. She always made us feel we were never a problem and was prepared each and every visit. I would highly recommend this very professional realtor for helping you buy or sell your home. You will not be disappointed.

My husband and I have done 9 purchasing/selling transactions using Jen and she has handled numerous rentals for us as well. She is extremely professional and knowledgeable. And she TRULY cares about her clients! I would highly recommend Jennifer Jones for any real estate needs!

Jennifer Jones has the perfect mix of staying professional yet friendly. She is very knowledgeable on the Raleigh market and Jen and her entire team make selling your home a breeze! We were so pleased with how smooth everything went from listing all the way to closing. My family would definitely recommend Jen to anyone looking to sell their home. Thank you all!!

Jennifer Jones is a great real estate professional. I found her to be highly responsive and as an out-of-state seller I appreciated how I could rely are her to handle the crucial details.

Highly recommended!

BTW, my house sold in one day!

I have known Jennifer Jones for almost five years. She is the most honest, professional and down to earth Realtor I have ever worked with. We have bought and sold three homes with Jen. She is a very special lady who makes you feel more like family than a business associate. I would highly recommend her without hesitation to anyone looking to buy or sell a home. Our most recent home just sold in six days!

Thanks Jen!

Jen was very knowledgeable of the market. She was always prompt with responses and follow up. Her guidance and expertise with crucial to our decisions process. Couldn't have asked for a better agent.

Wow, what a process! Jen was amazing and very responsive. We have now completed 3 purchases (1 new construction home, 1 lot, and 1 existing home), 2 sales, and a rental (for my mother) with her and couldn't be more pleased. Thanks so much to Jen and the Realty World team (especially Jayme) for all their help and support through this entire process.

You couldn't ask for a better listing or buying agent whether you are in Raleigh (where we sold) or in Cary (where we bought). Thanks Jen!

This is the 4th Real Estate transaction we have had with Jen Jones. She is always on her A-game and an expert in the field! She listed our home and it sold to the very first family that looked at it!

Jennifer helped me place a tenant in my first rental home, and was a pleasure to work with throughout the entire process. Even now that the tenant has been placed, she has gone above and beyond to help me with any questions I may have while I manage the property myself. I will definitely use Jennifer again and would recommend her to anyone looking for a fantastic real estate broker.

Jennifer Jones and her team went above and beyond the duties of an agent. I listed my home to sell with Jen, and from Day 1 both her and her team impressed me with their knowledge, responsiveness, organization, market resources and negotiation skills. Jennifer was more than just an agent, she was a partner in the sale, a friend through the process, an advisor, an organizer, and she was there whenever I needed information or had a question. Selling a home with Jen was smooth and most importantly stress free! I would highly recommend Jennifer to anyone that is buying or selling or a home. She listens to your needs and provides valuable insight about your home and the market. I can't say enough wonderful things about Jen! If you are in the real estate market to buy or sell - go with Jen!!

I am a client who spent a lot of time researching the real estate sites and meticulously targeting properties I was interested in. Jen picked up on that right away and not only respected my requests to see a specific set of listings, but she also immediately arranged showings. That was most important and satisfying to me considering that the homes for sale in our local market were moving so quickly -- within a day or so -- from active to contingent.

Jen, Mary and Jayme, as a team, consistently stayed on top of things. Together they smoothly arranged negotiations, kept us informed, answered any questions we had along the way and at all times remained encouragingly optimistic, professional and courteous -- even after a last-minute sale fell through because WE moved to withdraw our offer.

I appreciate that Jen worked diligently to assure us, and in the end, helped us find and secure the right fit for our family. She also made a point to partner with us so that we always went into every showing and negotiation together -- a relationship based on mutual respect and trust. I highly recommend "partnering" with this hardworking team of realtors.